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#strategy #engagement #opendemocracy #opengovernance #brand #municipaldemocracy


City of Lahti

Lahti is the 8th largest city in Finland with over 120 000 inhabitants.

Lahti's Porukka app was launched in January 2016. The City of Lahti has used the app to engage citizens in city strategy creation and its brand renewal process. Porukka users have also given feedback on social and health services and taken part in a cycle path survey.

In total Porukka app has collected over 200 000 answers!

With the app Lahti wants to make stakeholder engagement as easy and efficient as possible. With the app Lahti has reached and engaged much a wider audience than with traditional methods. Porukka has engaged otherwise hard-to-reach groups such as young adults and families with school-age children.